Returns & Exchanges
At HowNOT2, we want you to be fully equipped and satisfied with your gear; if your purchase isn't a perfect fit, you can return or exchange most items within 30 days of delivery.
Verify Condition
Ensure all items are in their original, unused condition with tags attached and original packaging intact to qualify for a full refund.
Initiate Request
Visit our online return portal with your order number and email address to select the items you wish to return and receive a prepaid shipping label.
Pack and Ship
Securely package your items and drop them off at any authorized carrier location using the provided return shipping label.
Processing and Refund
Once our warehouse inspects the returned gear, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing